Project MANAGER

Elaine Bowman, Past President, NACE International, Houston, Texas, USA

Authors

Gerhardus H. Koch, Ph.D., FNACE*, DNV GL, Dublin, Ohio, USA

Jeff Varney, APQC, Houston, Texas, USA

Neil Thompson, Ph.D., FNACE, DNV GL, Dublin, Ohio, USA

Oliver Moghissi, Ph.D., FNACE, DNV GL, Dublin, Ohio, USA

Melissa Gould, M.Sc., DNV GL, Dublin, Ohio, USA

Joe Payer, Ph.D., FNACE, Akron University, Akron, Ohio, USA

*Indicates a NACE International Fellow

Editor

Gretchen Jacobson, NACE International, Houston, Texas, USA